Returning a Product for Other Reasons (such as ordered wrong item, no longer need, just don’t like) 

All returns will incur a 25% restocking fee unless otherwise noted. 

If your product was Special Order or Custom Manufactured, they are non-returnable and non-cancelable once ordered or received for any reason other than a proven mistake on our part.

Return Eligibility:

To be eligible for a return, all items must:

Must be in resalable new condition.

Must be free from scratches, defects, or damage.

Must not have been installed or show signs of attempted installation. This includes marks from screws, bolts, tools, or other mounting hardware.

Must include all original parts and components.

Must be properly packaged to prevent damage during return shipping.

 We reserve the right to refuse any return that does not meet these conditions.

Return Period:

Eligible products may be returned within 30 days of the purchase date. All returns must meet the qualifications outlined above.

Email Return Product Request: returns@phoenixgrabbarsupply.com